ABOUT ASR SERVICES
ASR Services Heating & Air Conditioning is a growing residential HVAC company serving Ocoee, Winter Garden, Apopka, Clermont, and surrounding areas.
Our focus is simple: honest service, organized operations, and building a professional team that grows together long term. As our company expands, we are looking for an organized, reliable individual to support daily operations and customer communication.
POSITION OVERVIEW
We are seeking an Office Admin / Service Coordinator to help manage scheduling, customer communication, and day-to-day administrative tasks that keep the business running smoothly.
This role directly supports service and sales operations by helping coordinate estimate requests, order parts, manage paperwork, and maintain organization across the company.
The ideal candidate is organized, proactive, and comfortable communicating with customers by phone and text.
RESPONSIBILITIES
• Answer and return customer calls and messages
• Schedule service appointments and estimate requests
• Coordinate install scheduling with crews
• Order parts and track deliveries
• Register equipment warranties
• Assist with customer follow-up and estimate reminders
• Help manage invoices, paperwork, and basic bookkeeping tasks
• Maintain organization inside Housecall Pro and company systems
• Support general administrative needs as the company grows
QUALIFICATIONS
• Strong communication skills (phone, text, email)
• Highly organized and detail oriented
• Comfortable using scheduling software and Google tools
• Customer service experience preferred
• Ability to multitask and prioritize tasks
• Reliable and professional
HVAC experience is helpful but not required.
COMPENSATION
Hourly pay based on experience
Part-time hours initially with opportunity to grow into full-time role
Performance incentives may be available as responsibilities expand.
WHAT WE OFFER
• Flexible schedule
• Stable, growing company environment
• Opportunity to grow into operations or office leadership roles
• Hands-on experience supporting a small business
• Supportive team culture
• Long-term growth opportunities
IDEAL CANDIDATE
This role is ideal for someone who:
• Enjoys organization and helping teams stay on track
• Wants to grow with a small business
• Is comfortable speaking with customers daily
• Takes initiative and solves problems independently
HOW TO APPLY
Submit your information below and tell us about your experience with scheduling, customer communication, or administrative work.
We will review applications and contact qualified candidates for the next step.
FUTURE GROWTH OPPORTUNITY
As ASR Services expands, this role may grow into a full-time operations or office management position.
